One of our core values is EXCELLENCE.
To maintain excellence, we are always looking for ways to serve our clients better and to ensure we deliver the best possible service. With that comes change. We urge you to change with us and to stay the best in your industry. We are introducing a new swab and will not be using the dry cotton tip swab any more. To make the change easy peasy, you are welcome to send all your unused cotton tip swabs back to us with your next samples and we will replace them free of charge.
Please contact your Key Account Manager or SMT LABS to assist you with arrangements. Our new office number is 051 880 0102.
The question on your mind must be, WHY?
The new swab contains AMIES media that ensures the safe arrival of any organisms that might be present on the swab, right to our doorstep!
Let’s talk a little bit of science behind the AMIES media!
AMIES media contains:
- calcium and
- magnesium salts
The above aid in maintaining osmotic equilibrium by controlling the permeability of bacterial cells, while a phosphate buffer maintains the pH of the medium.
AMIES media provides a favourable environment for bacteria, which in turn keeps the cells viable during transportation and ensures accurate results.
Click the link for instructions on how to use the new Amies gel swab. Amies swabs – instructions
Thank you for your continued use of SMT LABS’ services and we hope to hear from you soon.
MD and Lab Quality Manager